Shipping Information:
- All orders include FREE shipping worldwide
- Delivery timeframe: 2-3 weeks from order date
- Tracking information provided via email within 3-5 business days after purchase
- Superhero hoodies are carefully packaged to ensure they arrive in perfect condition
- International customers may be responsible for customs fees depending on local regulations
Returns Policy:
- Unworn, unwashed items may be returned within 30 days of delivery
- Return shipping costs are the responsibility of the customer
- Exchange or store credit available for all qualifying returns
- Refunds processed to original payment method within 5-7 business days
- Custom or personalized superhero hoodies are final sale and cannot be returned
- Items marked as “Final Sale” are not eligible for return
Exchanges:
- Size exchanges available (customer responsible for return shipping)
- Different style exchanges will be processed as a return and new purchase
- Contact customer service before initiating an exchange
- Include your order number when requesting an exchange
For questions regarding your order, shipping status, or returns, please contact our customer service team at support@superhoodies.com or through our website contact form. We aim to respond to all inquiries within 1 business day.