Standard Shipping Information:
- FREE shipping on all superhero hoodie orders
- Delivery timeframe: 2-3 weeks from order date
- Tracking information provided via email after processing
Frequently Asked Questions
When will my order ship? Orders are typically processed within 1-3 business days after payment confirmation. Once shipped, you’ll receive a tracking number via email.
Why does shipping take 2-3 weeks? Our premium superhero hoodies are custom-printed and carefully quality-checked before shipment. Additionally, international shipping routes can vary in transit time depending on your location.
Do you ship internationally? Yes! We ship to most countries worldwide at no additional cost. However, please note that some remote locations may experience slightly longer delivery times.
Will I have to pay customs fees? Possibly. Customs policies vary by country, and any import duties or taxes are the responsibility of the customer. These fees are not included in the purchase price.
Can I change my shipping address after ordering? Address changes can only be accommodated if requested within 24 hours of placing your order. Please contact customer service immediately if you need to update your shipping information.
What if my package shows as delivered but I haven’t received it? If your tracking shows the package as delivered but you haven’t received it, please check with neighbors and your local postal service first. If you still can’t locate it after 48 hours, contact our customer service team.
Do you offer expedited shipping options? Currently, we only offer our standard free shipping with 2-3 week delivery. We focus on providing high-quality products at no additional shipping cost rather than rushing the delivery process.
How are the hoodies packaged? Each hoodie is carefully folded, wrapped in protective plastic, and shipped in a durable mailer to ensure it arrives in perfect condition, ready to wear.
For any additional questions regarding shipping or delivery, please contact our customer service team at Contact Us.