We Stand By Our Hoodies
Since all our superhero hoodies feature our exclusive pre-printed designs (not made-to-order), we’re happy to accept returns on unworn items. Here’s how it works:
Returns Accepted Within 30 Days If:
✓ Item is unworn, unwashed, and undamaged
✓ Original tags are still attached
✓ Return request is made within 30 days of delivery
How to Start a Return:
- Email returns@breakfrontier.com with:
- Your order number
- Photos of the item (front/back)
- We’ll email return instructions within 2 business days
- Ship items back to our warehouse (return shipping at your cost)
Refund Processing:
- Refunds issued within 5 business days after we receive your return
- Original shipping costs non-refundable
Exchanges:
Want a different size?
- Follow the return process above
- Place a new order for the size you need
Non-Returnable Items:
× Hoodies showing any wear or damage
× Items purchased during sales/promotions (marked “Final Sale”)
Defective Items?
If there’s a manufacturing flaw:
- Contact us within 7 days of delivery
- Include photos of the issue
- We’ll cover return shipping and send a replacement
Pro Tip:
Check our sizing chart carefully before ordering – we want your hoodie to fit perfectly the first time!
Questions?
Email test@breakfrontier.com
We typically respond within 24 hours